Terms of service
Effective Date: March 22, 2025
Welcome to Reverie Design Shop! By accessing or using our website (reveriedesign.shop) and making a purchase, you agree to comply with and be bound by the following Terms of Service. Please read them carefully before making any transactions.
1. General Store Policies
By accessing and using our website, you confirm that you are at least 18 years old or have the consent of a legal guardian. You agree not to use the website for any unlawful or prohibited purpose.
We reserve the right to refuse service to anyone at our discretion, including, but not limited to, due to violations of these Terms of Service.
2. Product Information and Availability
We make every effort to display our products as accurately as possible, including their colour, design, and details. However, due to differences in monitor settings, actual product colours may vary. All products are subject to availability, and we reserve the right to discontinue any item at any time without notice.
3. Pricing and Payment
All prices on our website are listed in Canadian Dollars (CAD) or US Dollars (USD), depending on your location, unless otherwise stated. We accept payments through major credit cards, shop pay, and other methods available at checkout.
Prices are subject to change without notice. Any changes in pricing will be applied at checkout, and customers will be notified prior to completing their orders.
4. Shipping and Delivery
We aim to process and ship all orders within 2-5 business days. Please note that delivery times depend on your location, and international orders may take longer.
Customers are responsible for any customs duties, taxes, or import fees incurred during shipping, which vary depending on the destination country.
5. Returns, Exchanges, and Refunds
We want you to love your purchase! If there’s an issue with your order, please contact us within 7 days of receiving your product.
• Non-returnable items: Digital products and sale items are non-returnable.
• Damaged or defective items: If your item arrives damaged or defective, please contact us immediately, and we will assist you with a replacement or refund.
• Custom orders: We do not accept returns or exchanges on custom or personalized items.
For full details, please visit our Returns & Refunds Policy.
6. Intellectual Property
All content, including artwork, designs, logos, and text, found on Reverie Design Shop is the intellectual property of Reverie Design Shop and is protected by copyright law. No part of the site or its content may be reproduced, modified, or distributed without express permission.
7. Limitation of Liability
Reverie Design Shop is not responsible for any indirect, incidental, special, or consequential damages that may result from your use of our website or products. This includes, but is not limited to, product misuse, allergic reactions, or damages to property.
We do not guarantee that our website will be error-free, or that products will meet your expectations. If you are dissatisfied with a product, please contact us directly, and we will do our best to resolve any issues.
8. Changes to Terms of Service
Reverie Design Shop reserves the right to modify or update these Terms of Service at any time. All changes will be posted on this page with the updated “Effective Date.” Continued use of our website after any modifications indicates your acceptance of the new Terms.
9. Contact Information
If you have any questions or concerns regarding these Terms of Service, please contact us at:
Email: hello@reveriedesign.shop
10. Governing Law
These Terms of Service are governed by and construed in accordance with the laws of Canada. Any disputes will be resolved under the jurisdiction of Canadian courts.
By using our website and making a purchase, you acknowledge that you have read, understood, and agreed to these Terms of Service.